Privacy Policy

What Information We Collect

We collect personal information from our website and app users, including:

• Name
• Contact information (email address, phone number)
• Payment information
• Booking details
• Any other information you choose to provide

How We Collect Information

We collect information through various means, including:

• When you make a booking or reservation
• When you sign up for our newsletter or promotional materials
• Through cookies and tracking technologies when you use our website or app
• When you contact us directly via email, phone, or contact forms

How We Use Collected Information

The information we collect is used for the following purposes:

• To process and manage your bookings and reservations
• To communicate with you regarding your reservations and stay
• To send promotional offers and updates (if you have opted in)
• To improve our website, app, and services
• To ensure the security of our services and premises

How We Keep Information Safe

We take the security of your personal information seriously and implement various measures to protect it, including:

• Using secure servers and encryption
• Restricting access to personal information to authorized personnel only
• Regularly updating our security practices to protect against unauthorized access or breaches

Information Sharing with Third Parties

We do not share your personal information with third parties, except in the following cases:

• With service providers who assist us in operating our business and providing our services (e.g., payment processors, email service providers)
• As required by law or to comply with legal processes
• To protect the rights, property, or safety of Alive Beach Resort, our guests, or others

If you have any questions or concerns about our Privacy Policy, please contact us at [contact email or phone number].